HelpEx global glossary

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Process of discharging people from long term institutionalization

Designated person

A responsible person who should be informed (especially in first aids, health and safety, abuse, etc).

Dialogical approach

The dialogical approach enables analysis of direct and indirect discourse, speech genres, hesitations, irony and a variety of other conditions that shape our understanding of dialogue in context.


Disabilities is an umbrella term, covering impairments, activity limitations, and participation restrictions. A disability may be physical, cognitive, mental, sensory, emotional, developmental, or some combination of these. A disability may be present from birth, or occur during a person's lifetime.


It is the unfair and unequal treatment of an individual or a group of people.

Discrimination abuse

When an individual is abused because of a prejudice view or opinion of them.

Duty of care

Our responsibilities at work, which means that we must consider the impact of our actions or even lack of actions on each individual we are working with.